Shipping notes: USPS has been cheaper than UPS for many orders – remember to check both options for your best deal.
Shipping Note: Any orders placed between Wednesday, April 2nd through Monday, April 7th, may not be shipped until Tuesday, April 8th due to traveling to Cleveland, OH for the Cleveland Pet Expo. We apologize for any inconvenience. If you have any questions, please feel free to email at [email protected].
International orders: Remember to check your country’s customs and import tax procedures and costs. Unfortunately, we have no control of them, but you may be able to find out what additional charges you may incur.
If you would like to pick up at an event or Local Pick Up (between Frederick/Hagerstown MD), please send us an email at [email protected] or call 800-738-6233 and we will refund the shipping charge.
Orders are generally shipped within 2 business days and you will receive an email with the tracking details. If you have any issues or concerns, please feel free to contact us at [email protected] or 800-738-6233. Thanks!